At Loyola Press we want to hear from you. Your questions, concerns, and feedback help us publish better products and offer better service.
See our Shipping Information page for information on shipping policies and shipping charges. Or visit the Frequently Asked Questions page for answers to common questions about Loyola Press. If you still need help, please contact us at 800-621-1008. One of our Customer Service Representatives will be happy to assist you.
customerservice@loyolapress.com
Loyola Press
A Jesuit Ministry
8770 W Bryn Mawr Ave
Suite 1125
Chicago, IL 60631
800-621-1008
Monday-Friday 8:00 A.M.-4:30 P.M. (CST)
773-281-0555
1. Browse our Web store and order online.
2. Call 800-621-1008 and speak to a customer service representative, Monday-Friday 8:00 A.M.-4:30 P.M. (CST)
3. E-mail your order to: customerservice@loyolapress.com.
4. Fax your order to 773-281-0555.
5. Mail your order to:
Loyola Press
Order Processing
8770 W Bryn Mawr Ave
Suite 1125
Chicago, IL 60631
Parishes and schools may be billed directly subject to credit approval. Terms are Net 30 days from invoice date. Other businesses or organizations that have opened an institutional account with Loyola Press and have established credit may be billed. Prices do not include sales tax.
Individuals must prepay by check or credit card. We accept American Express, Discover, MasterCard, and Visa. For mail orders, please make checks and money orders payable to Loyola Press. Shipping charges and sales tax are additional and must be prepaid with your order.
Bookstores and distributors, call Customer Service at 800-621-1008 for retail prices.
All international orders must be prepaid.
All orders are F.O.B. shipping point.
Payment policies are subject to change without notice.
Order processing can take up to two business days. Orders received after 12:00 P.M. CST Monday through Friday will begin processing the next business day.
Sales tax will be added to the invoice, where applicable, unless your organization has a valid sales tax exemption on record with Loyola Press. For exempt organizations ordering on or after October 1, 2018, you must provide Loyola Press with your tax-exempt certificate; otherwise your account may be subject to sales tax, where applicable. Personal orders are subject to sales tax, where applicable.
If you fax your order, please label any copies of the order as a confirming order only. Loyola Press is not responsible for duplication of a shipment or duplicate shipping costs if the confirming order is not clearly marked.
Please examine your shipment upon receipt. Any damaged product needs to be reported within 30 days of receipt by calling Customer Service at 800-621-1008. If damaged packaging caused product damage, please retain original packaging and contact Customer Service for returns handling.
Our friendly customer service staff will be happy to assist you.
E-mail: customerservice@loyolapress.com
Phone: 800-621-1008;
8:00 A.M. - 4:30 P.M. Monday - Friday (CST)
Fax: 773-281-0555
Address: 8770 W Bryn Mawr Ave, Suite 1125, Chicago, IL 60631
We provide preview copies of our textbooks for school and parish program evaluations only. If you are interested in requesting textbook samples, please complete the convenient Request Samples form or contact the Educational Consultant who serves your school or parish. We look forward to hearing from you!
We are happy to answer any questions you may have regarding our products or services. Some answers to frequently asked questions can be found on the Frequently Asked Questions page.
If you have additional questions, difficulties with our site, or suggestions on how we can serve you better, please e-mail customerservice@loyolapress.com or call 800-621-1008, 8:00 A.M.-4:30 P.M. (CST), Monday-Friday.